PS4 Error Code NW-31246-6 [FIXED]

PS4 Error Code NW-31246-6 Occurs, Why? This error occurs when you’re unable to connect to the internet on your PlayStation 4 also it’s mostly caused by a DNS.

Sony has never failed to amaze its fans with impressive gaming consoles that are distinguished in terms of their features and their design and specifications. One of the many popular gaming consoles is Playstation 4 that managed to be bought by one million users within 24 hours. Thanks to its superior gaming technology along with Dualshock controllers and, of course, its unique shape that is visually aesthetic.

Despite the fact that Playstation 4 continues to rule the gaming world along with Xbox, many gamers have repeatedly complained about facing the NW-31246-6 error.

Error Code NW-31246-6?

The majority of the time, this error occurs when you’re unable to connect to the internet on your PlayStation 4, it is most likely to be caused by a DNS error. A particular error message pops up, mainly because of two reasons; failure to connect or obtain an IP address.

6 Ways to Fix NW-31246-6 Error

Now that we know the main cause behind the NW-31246-6 error, let’s walk you through some ways in which you can fix this in no time. Without further ado, let’s begin!

Manually Change The DNS Settings

This method has proven to be by far the most effective method in solving this error. You need to ensure that you have the correct DNS settings. The NW-31246-6 error code most often arises when the DNS servers have been configured incorrectly, or the console isn’t able to connect with the internet, which is why you need to have a look at your DNS settings and fix them manually.

Follow the below-mentioned steps to locate DNS settings.

  1. Go to the Settings Options, choose the network and select set up internet connection.
  2. Now choose your Wi-Fi or LAN, whatever that’s in use.
  3. Now select ‘custom.’
  4. Browse through the settings, and for DNS, select the option that says ‘switch to manual.’

Look For Server Issues

Usually, the error gets resolved when you change the DNS settings to manual; however, if you still face the issue, you need to check for server problems. Mostly, the server is down, which is why you might be facing this error.

To confirm this, go to the Official PlayStation network server status page and check the status. See if any server or DNS errors are affecting the PSN connectivity.

Restart Your Router And PS4

The most conventional method of fixing any error is to restart the device, and most of the time, this actually works! So why not give this a try? If changing your server settings isn’t helping you, then reset or restart your router or PS4. Run everything as default and then manually input your servers as before. If this still doesn’t work out, you can try restarting your console.

Moreover, keep in mind to let the device reboot after like 15-20 minutes. This would refresh all the network settings like IP address/DNS servers and sometimes even restore the connection if it had failed before.

Solve IP Address Issues

We all know already that failure to obtain an IP address is one of the leading causes of this error, so we must try to resolve it in the first place. Some users claim that they get messages like ‘IP timeout or couldn’t find an IP address while attempting to resolve this issue. Some hacks that might help you include manually setting your DNS settings.

Apart from this, you can also use the 15 minutes plug-off technique to allow the whole system to start once again. However, if you’re sure that you’ve done the above steps and the error is still there, there’s only one option left.

You’ll have to reconfigure your internet connection again and set the settings as Automatic or Default. However, this can only be done when all other options have been exhausted.

Improve Your Internet Connection

Another simple tip that seems to be effective in solving the issue is to ensure a strong internet connection. Sometimes, the error appears when your internet is taking too long to be connected to your console or when the internet connection test doesn’t mean.

This can mean both that maybe your connection is weak or the internet isn’t working at all. Try sitting closer to the internet device. Moreover, instead of using Wi-Fi, prefer using a wired internet connection as it has a stronger connection comparatively.

Factory Reset

Lastly, if none of the techniques has helped you in getting rid of the NW-31246-6 error, then your only option is to factory reset our PS4. Most of the time, all of the techniques mentioned above have proven to be effective in resolving this error.

However, in case of software glitches, none of the methods might be successful, which is why your last shot would be to reset the PS4 itself to see if the error goes away or not.


We believe that you’ll find these techniques helpful and easy to implement. All you need to remember doing is to make sure you have a strong internet connection at all times and that your DNS settings are switched to Manual mode. Since there is more than one single reason as to why the NW-31246-6 error occurs, you’ll find a couple of ways in which you can resolve this error.

Editor Staff
Editor Staff
TheIntelHub is a Gaming Site for Professional Gamers. We provide Expert Gamer Reviews & Tips on Gaming Monitors, Laptops, Pc, and all Gaming Gadgets.

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